Root Cause
The specific process gap — not a generic "we take this seriously."
"An unvetted supplier substitution led to a shipment that didn't match our approved product specifications."
Live Intake — Crisis Response Open
Your Amazon Account Is Down.
Your Amazon Account Is Down.
The Clock Is Already Running.
Reinstate turns your suspension notice into a violation-specific Plan of Action inside 24 hours — AI-drafted, then signed off by a human who's done marketplace-ops review work for real. No sales call. No waiting on a callback.
Free during early access · no credit card · dashboard in under 5 minutes
140+
Letters drafted to date
24h / 12h
Standard / rush SLA
1 free
Revision built into every case
The Protocol
Four Stages. One Dashboard. One Deadline You Can Watch.
No discovery call, no waiting for someone to call you back at their convenience. Here's exactly what happens the moment you submit your notice.
01
0–5 min
Open your case
Upload your suspension notice or paste the text, pick your marketplace and violation type, answer three quick questions.
02
~30 sec
AI drafts the letter
Root cause, corrective actions, preventive actions — built from your actual notice, not a recycled template.
03
Within SLA
Human reviewer signs off
A reviewer with real marketplace-ops background edits for accuracy and tone before it ever reaches your dashboard.
04
If needed
One free revision
Rejected? Paste Amazon's exact reason back in — we rewrite it once, free, addressing exactly what they flagged.
No card · no sales call · dashboard access in seconds
Your Options Right Now
Every Path Off a Suspension Has a Cost. Pick the One That Actually Works.
Free-and-generic gets rejected. Expensive-and-slow costs you days you don't have. Here's the actual tradeoff, side by side.
DIY Template / ChatGPT
$0
Ready in minutes
- ✓ No sales call, instant
- ✕ Generic — ignores your exact violation
- ✕ No human review before you submit
- ✕ Rejected? You start over alone
Reinstate
AI Draft + Human Review
$0 beta
Delivered in 24h (or 12h rush)
- ✓ Built from your exact notice + violation type
- ✓ Edited by a real marketplace-ops reviewer
- ✓ Live SLA countdown in your dashboard
- ✓ One free revision if it's rejected
Suspension Consultancy
$400–$2,500
3–10 days, after a sales call
- ✓ Human-written, eventually
- ✕ Sales call required before they'll start
- ✕ Days of back-and-forth before a draft exists
- ✕ Rejected? Often billed again
What The Reviewer Checks
Every Letter Answers the Three Questions Amazon Is Actually Grading
Appeals get rejected for the same reasons over and over. Reinstate structures every letter to answer these directly, not with filler.
Corrective Actions
What's already fixed, stated in the past tense, not the future.
"We terminated the supplier relationship and re-verified remaining inventory against manufacturer specifications."
Preventive Actions
A checkable system, not a vague promise to do better.
"Every new supplier now passes a documented 3-point verification before any SKU goes live on our account."
Live From The Queue
Recent Cases Moving Through the System
Anonymized snapshots from real intake — the violation categories we draft against most often.
CASE #B-2207Amazon · IP Complaint
"I'd already tried a template from a Facebook group. This addressed the actual brand complaint by name."
CASE #B-2214Amazon · Related Account
"Didn't think a related-account flag could even be appealed. The letter laid out the separation clearly."
CASE #B-2231Etsy · Policy Violation
"Didn't expect Etsy support — figured it was Amazon-only. Same intake, same turnaround."
CASE #B-2240Amazon · Performance Metrics
"First appeal I wrote myself got rejected in a day. This one named the exact ODR issue."
CASE #B-2253Amazon · Inauthentic Item
"They asked for my supplier invoices in the questionnaire. That context clearly made it into the letter."
CASE #B-2266Amazon · Policy Violation
"Rejected once. Pasted Amazon's exact reason back in, got a rewritten letter free within a day."
Free during early access · no credit card required
Before You Start
Questions Sellers Ask Before Opening a Case
Can you guarantee my account gets reinstated?
No one can guarantee an outcome — anyone who promises that isn't being straight with you. What we guarantee is a Plan of Action letter that's specific to your violation, written and reviewed properly, and one free revision if your first appeal is rejected.
Why is this free while consultants charge thousands?
We're in early access and validating the product with real cases before we ever charge for it. You get the full drafting-plus-review flow at no cost, no strings, no card required — while slots last.
What if Amazon rejects the letter?
You get one free revision. Paste in the exact rejection reason Amazon gave you, and we rewrite the letter to address it directly, at no extra cost.
What do I need to have ready to submit?
Just your suspension or deactivation notice (as a file or pasted text) and a few sentences on what happened, what you've already fixed, and what you think caused it. That's it.
Is this only for Amazon sellers?
Amazon is our primary focus right now, but Etsy sellers can submit a case too — select Etsy as your marketplace during intake.
How is this different from just using ChatGPT myself?
ChatGPT gives you a generic starting draft with no idea what actually gets appeals approved. We use AI to draft fast, then a person with real marketplace-ops review experience edits it before it's ever sent to you.
Final Notice
Every Hour on the Sidelines Is an Hour a Competitor Takes Your Buy Box.
Skip the sales call and the four-figure invoice. Open a case, answer a few questions, and get a violation-specific Plan of Action reviewed by a real person — free, while we're in early access.
Free during early access · no credit card required · 24h standard delivery
Help Us Improve
Tell Us What This Is Missing
Early access means the product is still being shaped by real seller feedback. Tell us what's working, what's confusing, or what you wish this did.